User.com is a single workspace providing easy-to-use, yet robust tools for marketing, sales, management, and support teams. It is omnichannel. It helps you to learn more about your users and customers with data-rich information and integrated communication channels. User.com provides a powerful targeted tool to create and trigger email campaigns. You can send individualized emails with personal precision. Thanks to its automation module, you can send the right email to the right receiver at the right moment. You have all the information on your users' behavior in one place. You can easily track open rates, click-through rates, and unsubscribes.

User.com is a single workspace providing you with easy-to-use, yet very robust tools for marketing, sales, management, and support teams. This is clearly more than just email marketing, but User.com is omnichannel, and email marketing is part of its offering.

It describes itself as being one tool for the whole company. It helps you to learn more about your users and customers with data-rich information and integrated communication channels.

Concerning email, User.com provides a powerful targeted tool to create and trigger email campaigns – on a mass or individual scale. 

You can send individualized emails with personal precision. Utilize defined snippet tags to make your message more specific to the person. Add in a receiver’s first name and unique website history to bypass landing in the spam box. 

User.com lets you plan your agenda and set up future promos. Thanks to its automation module, you can send the right email to the right receiver at the right moment. Take full advantage of having all the information on your users’ behavior in one place.

Indeed data collection is a significant feature of this program. It includes omnichannel enhanced tracking. You can see everything on a single page, that you can connect the dots between page views, mobile interaction, email opens, received text messages, plus much more. You can then take your data to another level and trigger automation processes based on user behavior. Use automatic chats to gather further contact info from guests after multiple visits.

You can see real-time data and all the historical interactions a customer has had with your company — all data about behavior, events, cookies, and browser in one place.

The analytics module lets you track open rates, click-through rates, and unsubscribes. See all the analytical results of your campaigns instantly. 

Pricing / month

Free - access to use a basic set of features, with limited options
Personal (from $49) - unlock an intermediate variety of features, everything you need to scale up fast
Business (from $249) - take it to the next level with a massive range of features to broaden your capabilities
Premium (from $1349) – utilize growth at scale with all our features for the ultimate team platform

Features

Email Marketing

Website Visitor Tracking

Canned Responses

Geo Targeting

Proactive Chat

Third Party Integration

Customizable Branding

Offline Form

Transfers/Routing

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