Top AI Market Intelligence Software for 2024

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Consumers today have increased demands for exceptional user experiences throughout their buyer journeys. This puts businesses under intense pressure to stay ahead of fast-changing consumer behaviors and deliver hyper-personalized experiences that meet customer expectations. One way to do so is to leverage AI and big data to gain deep insights into market intelligence.

To become insights-driven, you need to develop capabilities that harness the power of advanced artificial intelligence (AI) market intelligence platforms. These AI Platforms provide valuable insights into market trends, customer behavior, and competitors, allowing you to make data-driven decisions faster and more accurately. 

In this article, we explore some of the top AI market intelligence software that helps accelerate business growth. These pieces of software include tools powered by natural language processing, predictive analytics, and other advanced technologies. They can help you extract insights from data, make informed decisions, and stay ahead of the competition in today's rapidly evolving market.


Top AI Market Intelligence Software That Helps Accelerate Business Growth:

Top
ai market intelligence software
2024

1. Sprout Social

Sprout Social

Sprout Social’s AI Market Intelligence Tools are designed to help businesses navigate the complexities of the market with precision and efficiency. Leveraging advanced AI and machine learning, Sprout Social extracts meaningful insights from big data, allowing you to identify patterns, trends, and anomalies that inform strategic business decisions. 

These tools automate the analysis of vast amounts of data from social media, review websites, customer forums, and surveys, providing real-time insights that enhance your market intelligence capabilities.

Services and Solutions Offered

  • AI-driven analytics
  • Sentiment analysis.
  • Social listening
  • Automated reporting

Pros:

  • Real-time monitoring of large datasets 
  • Integration with leading software
  • Automation of manual tasks 

Cons:

  • Potential for information overload
  • Steep learning curve
Sprout Social
5 out of 5 stars
One of the most recognized names in social media management shows why it’s been so successful, with a platform that changes the game for social media managers.
Ratings
Features & Pricing
Pros and Cons
Ratings
Features
5.0
Ease of Use
5.0
Support
5.0
Overall Score
5
Features & Pricing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Brand Tracking
Reporting/Analytics
Social Media Monitoring
Price starting at:$199
Pros and Cons
Highly flexible and customizable calendar keeps users organized
AI assisted social listening casts a wide net while keeping results useful/relevant
Inbox features take social comms to new levels of efficiency
Deeply holistic reporting
Getting the most out of the platform requires a lot of upfront setup and organization
You need to use the platform awhile to understand what you should have set up first
Best for: Brands and Agencies of All Sizes
Sprout Social
5 out of 5 stars
One of the most recognized names in social media management shows why it’s been so successful, with a platform that changes the game for social media managers.
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2. Brandwatch Consumer Intelligence

Brandwatch Consumer Intelligence

Brandwatch is a digital consumer intelligence platform that provides access to social media data and insights to business enterprises. It uses advanced AI and machine learning algorithms to analyze data, identify patterns, and generate insights on consumer behavior and preferences, competitor activity, and market trends.

By leveraging the powerful analytics capability of Brandwatch, businesses can make smarter, data-driven decisions that enable them to adapt faster and easier to changes in the consumer market. Aside from consumer intelligence, Brandwatch also has tools for social media management that can help businesses manage and publish content, automate ad campaigns, track performances, and manage engagements across different channels.

Services and solutions offered:

  • Consumer intelligence
  • Social media management
  • APIs

Pros:

  • More than a decade’s worth of data to generate powerful insights from
  • Customizable dashboards and reports with top-notch data visualization
  • AI-powered image recognition technology that heightens understanding of customer sentiment and brand perception

Cons:

  • Requires advanced technical knowledge to take full advantage of all capabilities
  • Massive amounts of data and plethora of filtering options can be overwhelming
Brandwatch Consumer Intelligence
4.8 out of 5 stars
Since its launch in 2007, Brandwatch has provided effective ways for brands to monitor the online conversations about them. After its 2021 acquisition by Cision, it still does—and does it better than most.
Ratings
Features & Pricing
Pros and Cons
Ratings
Features
4.8
Ease of Use
4.5
Reporting
5.0
Overall Score
4.8
Features & Pricing
Sentiment Analysis
Trend Tracking
Influencer Identification
Report Customizability
Social Analytics
Social Measurement
Brand Monitoring
Keyword Tracking
Trend Analysis
Competitor Analysis
Social Reporting
Price on request
Pros and Cons
Goes beyond mere social listening and monitors dozens of sources
An astounding amount of data (12+ years worth) yields powerful insights
Data visualization is impressive in its ability to sum up the numbers at a glance
Advanced boolean queries must be typed from scratch
Overwhelming amount of data and filtering options require more than tech savvy to use the software
Best for: Medium and Enterprise Companies
Brandwatch Consumer Intelligence
4.8 out of 5 stars
Since its launch in 2007, Brandwatch has provided effective ways for brands to monitor the online conversations about them. After its 2021 acquisition by Cision, it still does—and does it better than most.
Visit Website View Profile

3. Digimind – An Onclusive Company

Digimind – An Onclusive Company

Digimind is a software company that provides businesses with powerful market intelligence solutions that leverage AI, machine learning, and NLP. Its market intelligence platform, Digimind Intelligence, provides AI-driven solutions that empower users to make informed decisions based on historical and real-time insights. Digimind Intelligence has a wide range of use cases for sales, security, research and development, logistics, legal compliance, and marketing initiatives. 

Services and solutions offered:

  • Market intelligence
  • Competitive intelligence
  • Consumer insights
  • Trend tracking and innovation

Pros:

  • Comprehensive market intelligence on consumer behavior, industry trends, and competition
  • Intuitive interface and customizable dashboards
  • AI-driven analysis of large volumes of real-time data

Cons:

  • Very steep learning curve to use the platform
  • Limited social media listening
Digimind – An Onclusive Company
4.2 out of 5 stars
Digimind is a powerful social listening and market intelligence platform tool. This simple social media monitoring tool helps transform you data into actionable insights. Features include brand reputation monitoring, competitive intelligence, consumer insights, trend tracking, campaign analysis and more.
Ratings
Features & Pricing
Pros and Cons
Ratings
Features
4.2
Ease of Use
4.2
Support
4.3
Overall Score
4.2
Features & Pricing
Competitive Analysis
Reputation Management
Consumer Insights
Influencer Identification
Trend Tracking & Innovation
Campaign Analysis
Price on request
Pros and Cons
Multiple integration capabilities
Exhaustive data collection
Trend tracking and competitive analysis
Customer service can be slow
LinkedIn integration can be glitchy
Some functionalities are confusing
Best for: Medium to large businesses
Digimind – An Onclusive Company
4.2 out of 5 stars
Digimind is a powerful social listening and market intelligence platform tool. This simple social media monitoring tool helps transform you data into actionable insights. Features include brand reputation monitoring, competitive intelligence, consumer insights, trend tracking, campaign analysis and more.
Visit Website View Profile

4. NewtonX

NewtonX

NewtonX is a technology-powered knowledge management platform that provides AI-driven market intelligence software to businesses. It leverages cutting-edge AI, natural language processing, and proprietary algorithms to identify trends and insights. With a vast network of professionals and expert consultants, it is capable of delivering customized research solutions tailored to your specific business needs.

Services and solutions offered:

  • Product research
  • Market opportunity research
  • Customer research and segmentation
  • Brand and communications research

Pros:

  • A network of over 1.1 billion professionals from various industries and fields
  • Highly customized research solutions
  • Proprietary AI algorithms and models

Cons:

  • High cost is a drawback for small businesses with limited budgets
  • Limited scope may not provide enough insights for businesses operating in less mainstream sectors

5. ReportLinker

ReportLinker

ReportLinker is a market research database and aggregator that provides access to a wide range of industry reports and market insights from various sources around the world. Its platform allows users to search and purchase reports on a variety of topics covering a broad range of industries. Its reports provide valuable insights for market researchers, business owners, and investors.

ReportLinker’s AI-powered solutions are designed to increase business competitiveness through real-time analysis and insights on market data, competitor activity, and customer behavior. Its market intelligence insights include market size and trends, forecasts, country economics, and company financials.

Services and solutions offered:

  • Market intelligence
  • Competitive intelligence
  • Sales intelligence
  • Tech intelligence 

Pros:

  • User-friendly interface makes it easy to access and analyze complex data sets
  • Real-time market analysis from over 100,000 industry sources
  • Tiered plans allow businesses to find the best solution for their needs

Cons:

  • Sheer volume of data can be overwhelming
  • Some user reports on data accuracy

6. Diffbot

Diffbot

Diffbot is a San Francisco-based company that provides AI-powered web scraping and machine learning solutions for businesses. Its platform allows users to extract structured data from websites and turn it into usable insights, making it a valuable tool for businesses looking to gather and analyze data at scale.

Diffbot’s technology is designed to be highly accurate and scalable, enabling users to process large volumes of data quickly and efficiently. It is well-known for having the largest database of companies and building the first autonomous system that can synthesize human knowledge.

Services and solutions offered:

  • Market intelligence
  • News monitoring
  • Machine learning
  • eCommerce

Pros:

  • User-friendly API can be integrated into workflows and systems
  • State-of-the-art research by a team of experts
  • Web-scale engineering with custom-assembled hardware

Cons:

  • Solutions are on the higher price range
  • Steep learning curve for some functionalities

7. Resonate

Resonate

Resonate is a consumer intelligence company that delivers AI-driven marketing solutions. It uses machine learning and artificial intelligence to analyze large amounts of data and develop consumer insights. Its Resonate Ignite Platform delivers real-time, values-driven insights that enables you to understand your customers better. Its AI-driven algorithms provide detailed consumer insights, including demographic information, psychographic data, and information about consumers’ values and motivations. 

Services and solutions offered:

  • Market intelligence
  • Consumer segmentation
  • Personalized marketing
  • Competitive analysis

Pros:

  • Detailed consumer insights for more comprehensive understanding of consumers
  • User-friendly interface with a streamlined layout and straightforward navigation
  • Curated reports provide comprehensive and actionable insights for data-driven decisions 

Cons:

  • Steep costs may be prohibitive to small businesses
  • Site can be a little laggy at times

8. CB Insights

CB Insights

CB Insights is widely recognized as one of the leaders in tech market intelligence. Its platform is powered by advanced technologies that enable it to provide insights on private companies and startups as well as insights into market trends, investment opportunities, and emerging technologies. Over the years, CB Insights has earned a strong reputation in the market intelligence industry.

Services and solutions offered:

  • Market intelligence
  • Custom research
  • Emerging technology insights
  • Private company data

Pros:

  • Constantly updated with the latest data, news, and insights
  • Intuitive platform with customizable dashboards
  • Real-time insights into markets across a range of industries

Cons:

  • May not be as useful for businesses that are not focused on tech or innovation

9. Crayon

Crayon

Crayon offers award-winning software that helps businesses understand their market environment more thoroughly for better decision-making. The software utilizes advanced artificial intelligence and machine learning algorithms to deliver the most relevant data and actionable information to a specific business need or goal. It allows you to focus on mission-critical metrics and build a culture of competitive intelligence.

Services and solutions offered:

  • Market intelligence
  • Competitive intelligence and analysis
  • Sales battlecards
  • Email digests and alerts

Pros:

  • Comprehensive coverage of millions of data sources, including websites, social media, and news outlets
  • Advanced natural language processing (NLP) capabilities for customer sentiment analysis
  • Competitive pricing compared to other market intelligence software

Cons:

  • Platform can be overwhelming due to the sheer volume of data and insights provided
  • Limited integration with other software and tools


What Is Market Intelligence

Basically, market intelligence is the practice of collecting and analyzing data about a particular market. It involves gathering information on market size, growth, opportunities, and trends to gain marketing insights and the factors that are influencing critical events. It also includes gathering data on consumer behavior, competitors, and products.

Traditionally, market intelligence is collected through surveys, focus groups, interviews, data analysis, and sales data. With consumers engaging more with businesses through digital platforms, online data sources are thrown into the mix. Now, massive amounts of data are also collected from social media networks, eCommerce sites, and other digital sources.

By understanding the market and its dynamics, you can make informed decisions, tailor your products and services to meet customer needs, and ultimately achieve long-term success.


How Does Market Intelligence Impact Businesses

Market intelligence plays a crucial role in driving business growth by providing organizations with valuable insights into the market, competition, and customer needs. It is an essential tool for businesses to stay competitive and thrive in today's fast-paced market. Here are some of the many ways market intelligence impacts businesses.

Market Intelligence for Businesses

Businesses Become More Predictive Than Reactive To Evolving Markets

By using market intelligence to monitor market trends and anticipate changes, businesses can quickly adapt to shifts in demand and consumer behavior. This can help you stay ahead of the competition and develop products and services that meet the needs of your customers.

For example, you can use market intelligence to monitor customer feedback and then use this information to improve your products and services.

Businesses Can Identify New Market Opportunities and Innovate Solutions

Market intelligence can also help businesses identify new market opportunities, expand into new markets, and develop new products or services. By analyzing data on customer preferences and behavior, you can identify unmet needs and develop innovative solutions to meet those needs. Aside from helping you to differentiate your brand from competitors, this also allows you to successfully scale your business and accelerate growth.

Businesses Can Optimize Marketing Strategies

Market intelligence can also help businesses to optimize their marketing strategies. It ensures that you reach your target audience and maximize the effectiveness of your campaigns. By understanding customer preferences and behavior, you can tailor your marketing messages and channels to reach the right customers at the right time, increasing the likelihood of a positive response.

Businesses Have Higher Chances of Accelerating Growth

According to a report by Forrester, advanced insights-driven companies are over eight times more likely to report at least 20 percent YoY revenue growth. Market intelligence empowers you to become more insights-driven and increase your chances for accelerated business growth.


The Role of AI in Market Intelligence

With the abundance of consumer-generated data across various online and offline sources, businesses are faced with the challenge of processing massive volumes of information and turning them into valuable insights. This is where AI-powered market intelligence solutions come in.

AI-enabled consumer intelligence solutions can sift through large volumes of data and reduce noise in datasets, helping businesses to better understand consumer behavior and market trends. These solutions leverage machine learning and natural language processing (NLP) techniques to extract valuable insights from various sources. By applying advanced AI and data-mining algorithms, AI-powered market intelligence tools can uncover predictive and prescriptive insights.

AI-powered market intelligence tools also complement traditional research techniques like surveys and customer interviews, providing access to real-time data, online signals, and predictive capabilities. By reducing the time it takes to get insights, improving data quality, and identifying market changes sooner, businesses can pivot their offerings faster, meet fast-evolving consumer demands, adapt to ever-changing markets, and ultimately boost revenue.


How to Choose AI Market Intelligence Software

Because of its impact on your company’s growth and success, choosing AI market intelligence software can be a daunting task. You must consider all your options carefully before investing in a piece of software. Here are some factors to consider when evaluating different kinds of AI market intelligence software.

AI Market Intelligence Software

  • Business Needs and Goals: Identify the specific needs, goals, or problems you want the AI market intelligence software to address. Consider what data sources you want to analyze and what insights will help you make better business decisions.
  • Features and Capabilities: Look at the features and capabilities of the software, such as natural language processing, sentiment analysis, data visualization, and data integration. Choose the software with the functionalities you need.
  • Customization and Integrability: Consider whether the software can be customized to meet your unique business needs, including the ability to integrate with your data sources, workflows, and systems.
  • Pricing and Scalability: Evaluate the pricing models and costs associated with the software, as well as the ability to scale the software to meet your growing business needs.
  • Support and Training: Look for a vendor that offers strong technical support and training resources to help you maximize the software's capabilities and value.

AI Will Continue to Play a Key Role in Market Intelligence

The world of business is rapidly evolving, and with the rise of AI technology, there has never been a better time to implement market intelligence software. The benefits of using AI-powered market intelligence solutions are clear: businesses can gain valuable insights, make more informed decisions, and ultimately, achieve faster growth.

By leveraging AI market intelligence software, you can stay ahead of the curve, identify opportunities, spot threats, and outpace your competitors. With the ability to gather and analyze vast amounts of data in real time, AI-powered market intelligence tools enable you to unlock hidden insights that would otherwise be impossible to identify.

In today's fast-paced, data-driven business environment, AI-powered market intelligence is essential in your arsenal of tools for business growth. By embracing the power of AI technology, you can stay agile, make smarter decisions, and ultimately drive better business outcomes.

Frequently Asked Questions

Is market intelligence the same as marketing intelligence?

Some use market intelligence and marketing intelligence interchangeably, but they are not exactly the same. Market intelligence is a broader concept that includes the overall market from customer needs and market size to business landscapes and market trends. On the other hand, marketing intelligence is a more focused concept that refers specifically to marketing activities such as segmentation, targeting, positioning, and strategizing.

What are the benefits of using market intelligence software?

The benefits of using market intelligence software include gaining a competitive advantage, identifying new market opportunities, reducing risks, improving decision-making, and increasing revenue. It can also help businesses stay ahead of market trends, understand consumer behavior, and develop more effective marketing and sales strategies.

What are the key features of market intelligence software?

The key features of market intelligence software include data collection and analysis, trend analysis, competitor analysis, market segmentation, customer behavior analysis, and custom reporting. Some pieces of software may also offer predictive analytics, data visualization, and collaboration tools.

What type of data does market intelligence software collect and analyze?

Market intelligence software can collect and analyze various types of data, including customer feedback, social media activity, industry reports, competitor data, sales data, and web analytics. The data collected and analyzed will depend on your business needs and the software features and functionality.

Is market intelligence software easy to use, or does it require a steep learning curve?

Market intelligence software’s ease of use will depend on the specific software and your level of experience with data analysis and software tools. Some pieces of software may have a steeper learning curve than others, but many vendors offer training and support resources to help users get started.

About the Author
Geri Mileva, an experienced IP network engineer and distinguished writer at Influencer Marketing Hub, specializes in the realms of the Creator Economy, AI, blockchain, and the Metaverse. Her articles, featured in The Huffington Post, Ravishly, and various other respected newspapers and magazines, offer in-depth analysis and insights into these cutting-edge technology domains. Geri's technological background enriches her writing, providing a unique perspective that bridges complex technical concepts with accessible, engaging content for diverse audiences.