The influencer approach to marketing is a slow-and-steady one. Unlike traditional marketing, businesses need to be willing to invest the time to develop honest and authentic relationships with their influencers. And, often, the results aren’t measured in dollars and cents, but in the acquisition of new brand loyalists. It can be difficult to gauge success without a bank statement to back it up.
While the actual marketing requires time and personal attention, managing campaigns and influencer relationships doesn’t have to be so labor-intensive. Finding the right people to work with, monitoring campaigns, measuring success (or failure)—these are all important tasks. But that doesn’t mean they have to make big demands on your time. That’s what software is for. In the same way that accounting tools save you time in counting your money, leaving you free to focus on earning it, influencer marketing software reduce the time-suck of the administrative tasks that can distract you from reaching your goals.
Influencer marketing software are online tools that make the influencer marketing process easier for brands. Before the arrival of influencer marketing software, it could take brands a considerable time to discover potential influencers, develop relationships with influencers, and run campaigns. Finding suitable influencers was particularly difficult if you didn’t already have inside industry knowledge. The arrival of influencer marketing software with specialist influencer search engines made this process much simpler. Over time, the influencer marketing platforms offered additional services to brands, such as relationship management, campaign management, third party analytics, influencer content amplification, and sometimes influencer marketplaces.
Best Influencer Marketing Software Services in 2021
CreatorIQ is genuinely end-to-end, with an interface that's polished and efficient. It has an exhaustive feature set, including everything you would expect of an influencer marketing platform. It was named as Best Influencer Marketing platform at the 2019 MarTech Awards.
It clearly targets big agencies or large businesses looking for a truly all-in-one solution. Although CreatorIQ doesn't disclose its pricing details, it is clear from the clients it showcases, that its focus is clearly on large business and enterprises, rather than small and medium-sized businesses. It can boast a list of clients that includes: Disney, Tiffany & Co., Unilever, Dell, and Ralph Lauren.
CreatorIQ integrates directly with social platform APIs, however, once you select your preferred influencers, it can access much more data than is available publicly. It offers a white-labeled, fully customizable portal where invited influencers can register with you and go through an onboarding process. During this process, the influencers agree to allow CreatorIQ to access detailed information about their social posting, making CreatorIQ’s profiles very detailed indeed.
As you build out your network, you effectively create your own private marketplace. Influencers don’t log on to CreatorIQ to find opportunities; they log onto your portal to see what your brand has going on.
You can use your portal to create campaign briefs, broadcast them out, move ahead with your campaigns, approve or deny content, and issue payments. It looks, feels, and acts like a private influencer marketplace. The portal is also the chief mechanism for seeing campaign reports. These reports are dynamic, so you can filter and sort the information any way you’d like. Reports are composed of widgets, so you can customize them to show what you desire.
Although #paid functions like any other influencer marketplace, it differs in two key aspects. Firstly, it allows for Whitelisted Ads. You can whitelist specific creators and content for use with paid Facebook and Instagram ads. #paid connects with Facebook Ads Manager and allows these ads to be pushed into timelines and feeds under the creator’s actual handle. This gives these posts a more authentic feel to audiences. You can reach your target audience without being restricted to just those who follow your influencer.
Secondly, #paid gives you a Handraise. Here, interested influencers can "raise" their hand to signal interest and wait for brands to call upon them. Creators who use a Handraise write a message describing why they believe they’re a good fit, and what their strategy for a campaign might be. #paid has a team of people who vet each Handraise.
Creators set their rates upfront, so there’s no time wasted going back and forth negotiating. Brands put together an order for content, e.g., two posts and two stories for Instagram. This makes it easy to see where their budget’s going.
#paid has taken the foundation of what a marketplace is and transformed it into something much more. Their target customers are large businesses with big marketing budgets.
Grin is an end-to-end influencer marketing management solution designed for eCommerce. With Grin, you get the systems and data you need, while retaining complete control of your influencer relationships.
You go through a five-step process when you use Grin:
- Import your influencers - upload your roster of Influencers, and Grin will build private profiles for everyone in your program. You can also discover new Influencers using their advanced search.
- Connect E-commerce, email, and Slack - Grin syncs all of your influencer communication, tracks revenue, and notifies you when important things happen.
- Aggregate content. Attribute revenue - Grin uses Google Vision to analyze and categorize your branded content, making it easy to find what you need. With your store connected, Grin attributes revenue across your entire program.
- Automate recruitment. Run campaigns - Publish landing pages to manage inbound applications and automate outbound to recruit new influencers. Run highly targeted campaigns while tracking everything in the process.
- Send product. Manage payments - Import your products and let your influencers choose their style, Grin will track the delivery. Collect W2's, track, and manage payments at scale.
Grin allows you to integrate much of your software, simplifying interactions with your influencers. This includes Shopify, Gmail, WooCommerce, Office 365, Slack, SMS, PayPal, and Magento.
Tagger began life as a music recommendation engine. However, before long, it pivoted to influencer marketing, utilizing the best parts of the existing software.
Tagger tracks more than 9 billion social conversations, relating to over 3.5 million influencer profiles, resulting in an incomprehensible amount of data. You could consider Tagger a full-fledged digital marketing research tool.
It has all the features of an influencer marketplace, along with much more. The platform’s focus on psychographics is what sets it apart. It’s built on a social listening feature that analyses what people are talking about to understand their interests and affinities. Brands and agencies can get a very precise look into the kinds of content that will drive engagement with these audiences. It includes competitor research, where a wealth of information not only gives you insight into what’s been working for them but also serves as inspiration for your own campaign.
All past content is indexed, with sponsored content going back to 2013. You can sort and filter and refine the results in any number of ways. Searches for influencers offer dozens of filters to refine results. Tagger’s data analysis engines give it the ability to “understand” an influencer’s followers enough that it can go and find “lookalike” audiences.
Tagger includes a robust reporting function. You can dive deep into your campaign posts to see how it all went.
The AspireIQ platform takes a more hands off approach than previous entries on this list. The company describes it as a self-service platform that offers access to over 150,000 influencers across major social media platforms. This makes it a good fit for agencies, or brands that create their own marketing campaigns in-house.
Keeping with the all-in-one goal of the platform, AspireIQ also has a solid focus on the actual creation of content. Called the Creator Collaboration Toolkit, the platform streamlines the process of working with influencers. Roles and tasks can be assigned, while built-in tools assist with the creation and management of each piece of content. You can then track each campaign’s progress, monitoring its reach and the ensuing engagement with audiences.
AspireIQ’s customers tend to be those that occupy the space between SMB and big business. Companies such as Quest Nutrition, Birchbox, Dermalogica, and Scopely may not be household names yet, but Refluence is helping to push them to the next level.
Services Offered: Influencer Search & Discovery, Relationship Management, Campaign Management, Influencer Marketplace,
Channels: Instagram, YouTube, Facebook, Twitter, Pinterest, Blogs
With a focus on bloggers, Upfluence changes the way companies can plan, create, and deliver on their content marketing strategies. The software actually consists of two different products that can be used separately or together: Reachr and Publishr.
Reachr is the way brands find influencers to to create their content. Thousands of bloggers representing over 200 industries all over the world have registered with Upfluence’s database, and companies can filter their searches with over 50 criteria to find just the right authoritative voice. Reaching out to those who seem like a good fit is just a couple of clicks; contracts can be negotiated and finalised directly through the platform. After briefing bloggers on the scope of the content, all that’s left to do is wait for them to complete the writing and approve it.
Companies that want to go a step beyond content marketing and delve into the world of native advertising can use Upfluence’s Publishr platform. Here, the particulars of the campaign are already defined and submitted to the community of bloggers to apply for. By using Publishr, companies can work with as many writers as they wish simultaneously. These are writers who’ve already got longstanding relationships with news outlets publishing sponsored content. Collaborating with each writer is centralised on to the platform, streamlining the process of reviewing and annotating each piece. As articles are published, brands can track and analyse performance.
Victorinox (makers of Swiss Army products), PayPal, Nestle, Citroen, AirFrance have all used Upfluence’s software to drive their content marketing and native advertising campaigns.
Services Offered: Influencer Search & Discovery, Relationship Management, Campaign Management, Third Party Analytics,
Channels: Instagram, Youtube, Facebook, Twitch, Tiktok, Twitter, Pinterest, Blogs
NeoReach is still a small startup, and they do give the appearance of trying to fully define themselves. One the one hand, they present their platform as self-service influencer marketing software. On the other hand, they offer an option for “Managed Campaigns”; they design and run full campaigns on behalf of their clients, who are free to hop on to their dashboard and see how things are going. Their website also makes liberal use of images of YouTube’s most influential and recognisable star, Feliz Kjellberg (aka PewDiePie). Kjellberg has been pretty vocal about limiting his brand partnerships, and when he does do them he certainly doesn’t need a middleman to find him this kind of work.
That said, none of this should prevent you from taking a look at NeoReach. The company’s garnered a lot of press attention for their platform, attracted millions in investors, and—most important—some very big names to their growing client list. Wal-Mart, NBC/Universal, Fanduel, and The Travel Channel have all used the platform to forge and manage influencer relationships.
NeoReach’s focus is on this type of management. It maintains a database of over 3 million influencers across major social media platforms. While competitors provide access only to influencers who’ve signed on to work through those platforms, NeoReach puts no such exclusivity limits on the talent pool. Instead, its powerful search engine allows for brands to filter searches across multiple criteria, including any established brand affinities, social performance, and their followers demographics. Companies can then manage all their influencer relationships through NeoReach, including the negotiation of rates, creating campaign briefs, approving posts, and managing payments.
Services Offered: Influencer Search & Discovery, Campaign Management,
Channels: Facebook, Twitter, Instagram, YouTube, Pinterest, Snapchat
Influsoft was developed by top influencer marketing agency, Viral Nation. The agency had operated a full suite of digital marketing services since 2014, as a marketing agency, a talent agency, and a creative & media agency. Viral Nation created in-house software tailored to their particular needs during that time – a collaboration tool to manage each segment of a marketing agency or department, individually or combined.
Today, Influsoft operates as a distinct company, with Viral Nation as one of its clients. Other customers include Activision Blizzard, Tencent Games, Canon, Facebook Oculus, and Elite Model World. With Influsoft focusing on the enterprise market, their pricing is customized based on various factors having to do with a brand's size and marketing needs.
Influsoft's Discovery module lets you search through millions of influencers, refine and filter your searches based on more granular criteria, get a considerable quantity of data about each person, and then create and organize lists of influencers with whom you might like to work. However, influsoft considers the first-party data you get when you start working with influencers to be more critical. Therefore, the software ingests all the data that each social channel's API allows, with each influencer's permission.
Influsoft's primary functions divide into three categories: Plan, Measure, and Listen. The Plan module is where all the upfront tasks around campaigns are undertaken, making it, essentially, a top-notch Project Management tool. The Measure section displays all the analytics relating to your campaign's success, comparing actual performance to the goals you set for the campaign. The Listen section continues the analysis of your campaign. This includes details of who engaged with your content to know who to target in the future. The Listen section also shows sentiment analysis that goes deeper than most, including the range of specific emotions expressed through engagements.
Lumanu considers itself very different from most influencer marketing platforms. It doesn't offer influencer discovery for a start. Instead, it aims to help brands repurpose their influencer content as Facebook and Instagram ads, making it a perfect example of an influencer marketing platform designed to amplify your campaign.
It is intended to act as a standalone, purpose-built tool that complements any other platform you may currently use. It acts as a dashboard for all your influencers and their content to convert your influencer content into Facebook and Instagram ads. You can create the ads, set your budget, and push everything through your influencer accounts to those social networks directly from within Lumanu.
You add your influencers to Lumanu through a CSV import or one at a time. From there, you’ll use Lumanu’s Influencer Manager to send advertising permission requests directly to the influencer’s email. Once the influencer accounts are authorized, you’ll have a one-to-one connection between the influencers' accounts on Facebook/Instagram and yours on Lumanu and Facebook Ads Manager.
The data Lumanu collects from your influencers is the basis for deciding which content is ripe for boosting. It has a Content Manager where you select the posts you want to reuse, submit them, and then all the interaction with Facebook/Instagram happens behind the scenes.
You use Lumanu's SmartBoost Manager to optimize the distribution of your media based on your objectives. This helps you find lookalike audiences for each channel so you can advertise directly to them.
Services Offered: Influencer Content Amplification, Influencer whitelisting,
Channels: Facebook, Instagram
The typical influencer marketing platform collates a database of people it believes are influential on social media and/or through blogging. As you have seen in the other profiles, some of the platforms invite influencers to apply to be part of their platform, others use a completely automated system to find influencers. Usually, when a company uses a platform to find suitable influencers, they will come to the platform in search for people in their vertical who appear to match their style and have sufficient followers and influence.
Mavrck takes an entirely different approach, however. They have the view that instead of a company searching for suitable influencers to attract customers, they should instead turn their best existing customers into influencers who will extol the brand’s virtues. The main benefit of doing this is that you don’t have to convince an influencer who has never heard of you that you have a product worthy of their promotional efforts.
Mavrck’s approach seems to be working as they have built an impressive client roster, including big-name companies like Gillette, Dunkin’ Donuts, Universal Studios, New Balance, Proctor & Gamble, Sears, and JetBlue.
Mavrck clients either sets up a white-labeled standalone microsite or use a special plugin for their existing websites. They then encourage their customers to log into the site using a Facebook login. Mavrck grabs relevant data to determine the level of influence of any particular customer. Their algorithm can determine the reach and engagement of a brand’s customers. Based on this data, Mavryck can determine the level of influence a customer enjoys, and whether he/she would be of use for an influencer campaign.
Any customers who are considered sufficiently influential are offered social activities to undertake and can earn rewards for completing them.
So far, Mavrck has identified 10.6 million micro-influencers for its database, with 102.3 million social profiles.In many ways, Mavrck’s influencers are people who don’t know they are influencers. From their point of view, it's like being in an advanced loyalty program, where they receive rewards for sharing content.
Services Offered: Influencer Search & Discovery, Relationship Management, Campaign Management, Influencer Marketplace, Third Party Analytics,
Channels: Facebook, Instagram, YouTube, Pinterest,TikTok, Twitter, Twitch, Blogs
No IM platform would be complete without a deep analytics engine and a vast network of influencers. Traackr does not disappoint on either of those fronts, even if they don’t put that front and center in their marketing materials.
Instead, Traackr’s platform focuses on what they call Influencer Relationship Management, one of the few companies that acknowledges influencer marketing’s selling point: trust. With other software, finding influencers to represent a brand is a strict monetary transaction. A brand is paired with people who are authorities in a given space, and then it’s up to either an algorithm or one-on-one negotiation to set fees for sponsored posts. And there’s nothing wrong with that for short term campaigns designed to raise awareness of a single project or sell a product.
Traackr can do all of these things, but its primary focus is on the brands it works with earning “lasting influence.” The platform allows for social listening of its influencers, allowing brands to engage with them and their audiences in meaningful ways that foster familiarity and build trust. This focus, along with scores of data that can be used to visualise your influence network, can open up doors to still more influencers, upstream and down. You won’t just connect with audiences, but also the people who influence your influencers, opening up entirely new connections and networks you might otherwise have missed.
Companies like HP, Forbes, EMC, Intel, and Travelocity have all successfully expanded their reach using Traackr.
Services Offered: Influencer Search & Discovery, Relationship Management, Campaign Management,
Channels: Facebook, Twitter, Instagram, YouTube, Pinterest, Tumblr, Blogs
Speakr is less a software platform and more of an agency that pairs brands with influencers. But that doesn’t mean technology is an afterthought. Software is at the heart of what they do for they’re clients, and is the driving factor in how it represents its influencers.
Speakr’s influencer network exceeds over 20,000 social media stars—people who not only have large followings but show consistent engagement with a fiercely loyal audience. Having an audience is only part of the requirement to one of Speakr’s influencers; they also need to be authorities in their area of interest. This means that an Instagrammer who amasses 2 million followers on the strength of beautiful images might not be as valued as another person with half the audience and twice the knowledge on all matters photographic. By grouping influencers into categories, Speakr offers brands the opportunity to connect with and develop content with hundreds of people at a time. A single post distributed through an entire category has the potential to reach audiences in the hundreds of millions.
It should be said that Speakr isn’t interested in “potential.” The platform itself is built on years of data—using analytics based on the kind of demo- and psychographic information that’s the lifeblood of marketers. All this data is used to drive campaigns that harness the power of social media, and the company claims it’s able to “predict performance with a near crystal ball level of accuracy.” That’s a bold claim, to be sure, but Speakr’s got the numbers to back it up: of the top 100 most impactful influencer campaigns this year, the platform was the engine behind nearly 40% of them.
Like TapInfluence, Speakr is geared towards some of the biggest companies and brands around. Verizon, Sony, Ford, Nissan, Disney, Microsoft, and Universal Studios are just a few of the huge brands that have seen results using the Speakr platform.
From the moment you land on Famebit’s website, it’s clear they’re going for a younger audience. Or, at least, trying to attract brands going for a younger audience. With bright colors, a modern looking font, and pictures of attractive 20-somethings having loads of fun, Famebit does not look any other solution listed here. Which is perfect, because they’re doing things a little differently than all the others.
When a creator submits a proposal, Famebit provides a little background information brands would want to know about potential collaborators—total followers on each social platform and audience demographics. The analytics aren’t as deep as with other options, but with Famebit the goal is to get entertaining content out to as many people as possible. And chances are you’ll spend a lot less money: with Famebit, you pay only per project, with a $100 minimum.
This looser vibe and lower cost of entry should appeal to small businesses who want in on the influencer marketing game, but that doesn’t mean Famebit should be relegated to a smaller role. Canon, Adidas, Activision, and Office Depot are among the many brands who’ve found their voice through the platform.
Services Offered: Influencer Marketplace,
Channels: Facebook, Tumblr, Twitter, YouTube
It’s an oft-repeated aphorism that you can’t be all things to all people. At least in the world of influencer marketing, Webfluential is proving that wrong. Yes, the platform offers matchmaking services for brands looking for its ideal influencers, as well as the tools to facilitate creative collaboration and post-campaign analytics. What differentiates Webfluential from its competitors, though, is the amount of thought they’ve put into the influencer side of the equation.
Most of the platforms listed here will vet their pool of influencers thoroughly, with the best ones getting through the application process and receiving a listing in their database for their troubles. Webfluential goes several steps further, furnishing influencers with tools to be proactive in finding opportunities instead of sitting back and waiting for a knock on their virtual door. They can use their profile page on the platform to show their rates and a portfolio of past works. Webfluential also offers creatives access to their own analytics and reporting, and to use the stats gleaned from this as part of their profile. Quote building tools allow them to send detailed proposals to any brand searches, but this isn’t limited to any specific campaigns already in the works.
An influencer with an established presence in any niche might have ideas of her own on the kinds of content she can produce. Even if no brands are looking for something that specifically fits that mold, Webfluential makes it possible to find the right companies to pitch ideas to. Traditional advertising agencies might spend years trying to get their feet in the door of a large company like Samsung or Coca-Cola (both customers of Webfluential), but any 20-something with a good idea and an impressively sized audience can give it their best shot and be assured that the right person will actually see it. Even in the new frontier of influencer marketing, this is a game changing equaliser that puts creatives in the driver’s seat.
Services Offered: Influencer Marketplace,
Channels: Facebook, Twitter, Instagram, Youtube, Wordpress
SocialBook can provide you with a ton of data about Instagram, YouTube, and Twitch. It is very data-focused, particularly once you get down to the individual profile level. If you sort your results by Relevance, you'll get some good results to analyze closer.
There is a considerable amount of data in the influencers’ profiles, both at the account level and on individual posts. This is especially good news with YouTube accounts, as it can be challenging to find detailed analytics for this platform. SocialBook uses a hybrid of encouraging influencers to register for their platform to gain access to more detailed data, combined with AI and predictive analysis, making informed guesses about those influencers who haven’t registered.
Although you might appear doubtful about using informed guesses, evidence shows that the predicted results are very accurate.
The different pricing tiers allow for differing numbers of searches; however, you can always buy more using Boost Coins (SocialBooks’ virtual currency). The popularity of the influencer determines the amount of Boost Coins required to do this – you need to pay more Boost Coins for more popular influencers.
As you search through influencers, you can create and organize them into lists, and create Compare Lists to pit up to five them against one another.
SocialBook has one particular advantage over the competition. It provides the mechanism for you to send direct messages to the Instagram accounts of those influencers who interest you. You can also do email outreach to many of the influencers too. You can send customized mass emails out to up to 500 of them at a time, and then send follow-up emails as part of a Drip Campaign. You can also use Boost Coins to donate to influencers, in the hope of attracting their attention.
Services Offered: Influencer Search & Discovery, Campaign Management, Third Party Analytics,
Channels: Instagram, YouTube, Twitch
You can easily describe influence.co, which has been operating since 2016, as being the LinkedIn for influencer marketing. It operates differently from virtually every other influencer platform; in that it functions as its own kind of social media platform. This helps brands foster and sustain the sorts of authentic and long-term relationships that are at the heart of influencer marketing.
influence.co is now a social network and marketplace with over 250,000 members, 150,000 of whom are influencers, and 70,000 businesses, including well-known brands like Amazon, Jack Daniels, Bumble, and Dyson.
influence.co uses a freemium model, with one free (Business Basic) plan and one paid (Business Pro) plan, costing $600/mo. With the basic account, you can build your own profile and access the influence.co community. You can do basic searches with up to 50 results per search, organizing results in up to 3 lists. You can access standard demographics for influencers. You can also create and publish campaigns on the platform, get unlimited applications, and message with up to 12 influencers per month.
The Pro plan expands on this, as you would expect. You get multiple profiles, advanced searches, unlimited results, unlimited lists, advanced search (including by demographics), unlimited campaigns, campaign management, campaign reports, team members, and campaign promotion.
Similarly, influencers have a version of a free Basic plan and a paid Pro plan. The main difference here is that Pro account members get 30 member contacts/month, 30 brand campaigns/month, unlimited results and lists, Instagram follower data, and they can see who's viewed their profile.
Peg’s sole focus is on YouTube. It recognizes just how powerful analytics is to optimizing content (and growing the channels that create this content).
Peg’s focus is on quality over quantity. Because of this emphasis on quality, which never happens quickly, subscriptions are sold on either a six- or twelve-month basis. Pricing is custom, based on the size of a business and its needs. You can, however, buy access to Peg for a one-project test, with custom pricing tailored to the specific project.
Peg does a lot of the same things that the marketplaces do. You can search for influencers, create and manage campaigns, invite influencers to participate, message influencers, etc. Yet Peg is very different from a marketplace. Peg doesn’t list millions of influencers. Peg gets its influencers through a combination of arrangements with high-quality talent agencies and a proprietary algorithm that scours YouTube looking for potential influencers meeting highly selective criteria. Influencers range from high-paid, celebrity macro-influencers to up-and-coming micro-influencers.
Peg works in the background parsing through all influencer content and assigning them a “Safety Score.” You can even see the trends of public sentiment over time for each influencer using Peg’s “Backlash Meter” that shows you whether an influencer has a history of upsetting or uplifting people.
Peg is a genuine collaborative platform designed for large marketing teams and agencies.
Services Offered: Influencer Search & Discovery, Relationship Management,